In Which Area of Austin will Jim and Pam End Up?

by Steve Crossland, REALTOR in Austin TX on June 9, 2013 · 8 comments

Everybody loves Austin. Or so it seems. If the recent Forbes article “Austin Envy” wasn’t enough (though it mistakenly claims we still have Austin Hippies – we don’t. And, please, NOBODY refers to Austin as “Silicon Hills”), the final proof was in the finale of The Office, in which Jim and Pam decide to leave Scranton PA, bound for, of course, Austin, TX.

This makes sense. I mean, what other U.S. city could they have decided upon? Pittsburg? Phoenix? Orlando? No, the writers of The Office got it right. Jim and Pam are likable characters. We want the best for them. They’ve paid their dues in the decaying armpit that is Scranton PA, and they are deserving of a bright and optimistic new life. Austin is the only U.S. city for which this “new beginnings” story line would work. Fans can cheer the decision to move to Austin like they can no other city. It requires no explanation. It’s, like, “of course”. Self-explanatory. And we can feel good about that for them.

And what should Jim and Pam expect when they get here? Where will they live?

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Does your Austin Realtor Know How to Show Homes?

by Steve Crossland, REALTOR in Austin TX on April 4, 2013 · 9 comments

Austin Realtor Showing HomesDoes your Austin Realtor know how to show houses? Maybe not. Ask him or her what “Call and Go” means. The answer might be embarrassing to the agent, once you read this article.

I asked my 10th grade daughter what she thinks “Call and Go” might mean as a showing instruction in Austin MLS listings. She’s not a Realtor and doesn’t know much about the business other than what she absorbs through osmosis from Sylvia and me. But her tart teenage retort was, “well, obviously, if that’s what it’s called, you call and then you go… is this one of your trick questions?”

No, it wasn’t a trick question, but I did have a recent experience which revealed that many Austin Realtors actually DO NOT KNOW what “Call and Go” means as a showing instruction.

I had a new listing for which I expected a tsunami of showings and a quick contract at or above list price. Since the seller was departing on a weekend trip the same day I was entering the new listing, I didn’t want him to be bothered or troubled with tons of showing calls and voicemails during the trip. So I entered my own GoogleVoice voicemail number into the listing as the “call and go” number instead of the seller’s. Thus, the listing had agent showing instructions of:  ”Owner Occupied”, “Call and Go”, “Key in Lockbox”.

C&G is by far the most common showing method for Austin MLS listings, and the best way to encourage the most showings. The only status that provides easier showing access is “Vacant and Go”. Other parts of the country don’t do this and instead have elaborate appointment setting logistics. Some are even appalled that we have something called “Call and Go”, as they can’t imagine a buyer’s agent having the seller’s phone number. But it’s common in Texas, where we’re not all uptight and where we actually want our homes to be easy to show and sell. Call and Go does the trick.

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How Much is Too Much to Pay for an Austin Home?

by Steve Crossland, REALTOR in Austin TX on March 20, 2013 · 5 comments

Austin Buyers, when trying to win a multiple offer situation on a home in Austin, how much is “too much” to pay? It’s a hard question to answer because it’s both personal and subjective. One buyer’s “too much” may another’s “good deal”. One buyer’s “perfect” floor plan may be another’s “it’s just ok”.

That said, if you’re about to write your 5th offer having lost the last 4 multiple offer situations over the past 2 months, you have to wonder if the 4 buyers who beat you were all fools. Were they? Probably not. They all have a house now, and you don’t.

And when you finally do get your own home under contract, you may have to pay relatively “more” than it would have required to win one of those 4 lost bid efforts a few months earlier. That’s ok though. Losing out on multiple multiple-offer situations is a progressive, education process. Losing out on homes does provide value and context as it toughens your resolve going forward, and makes you smarter and, more importantly, braver. Hopefully you have a good agent keeping you sane too.

But here’s how I look at paying “too much” for a home in Austin. There are two kinds of “too much”. There is “irresponsibly too much“, and “responsibly too much“. Or, boiled down to its essence, “responsible risk” vs “irresponsible risk”.

We all make these decisions in life, not just in housing, but in many areas, whether it’s picking one job opportunity over another, or one college over another. Spending $2,500 to repair the 12-year-old car vs buying a new one. Even who you marry.

Sometimes, you have to pull up your A-Game, check your gut, and make the best decision you can in that moment. But in doing so, you are taking a “risk”. And you don’t get to find out of you were “smart” until later, at some point in the future, once all the data becomes known and the dust settles.

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Are you an Austin Buyer or a Contestant?

by Steve Crossland, REALTOR in Austin TX on March 10, 2013 · 7 comments

Frustrated Austin Home BuyerIf you’ve tried to buy a house in Austin lately, in an area of high demand and low inventory, such as Southwest Austin, you may have run into some competition. In fact, you most likely have. As of this writing, there are 43 Active listings and 84 Pending listings in SW Austin. I won’t go into a breakdown of what that means statistically, but let’s just call it a Mega-Seller’s-Market and leave it at that.

Other buyers want the same house you want, often the first day it hits the market. A new listing in South Austin 78745 that I showed a buyer a few days ago had a parade of buyers waiting in line when I got there, and more when we left. An offer I wrote today for a SW Austin home that came on the market 3 days ago has multiple offers and we’ll see how ours did tonight or tomorrow. It’s really, really crazy out there.

This type of market changes the way you have to approach your home buying effort in Austin. You are no longer “shopping” for a home, you are competing for a home. You are not a home buyer, you are a contestant. You are not trying to negotiate an acceptable offer with a seller, you are trying to beat your opponent(s), the other buyers, by making a better offer. Suit up, game on. And you’re not able to know what it will take to make your offer “better”, you can mostly only guess, then decide how high you want to jump.

This is disconcerting and frustrating for those unaccustomed to the stress. It can tie you in knots emotionally. It’s too much for some buyers, and they simply bow out of multiple offer situations, not wanting to compete at all. Others get it right away, put on a game face, and bring their A Game to the first offer, crushing the competition and “winning” a home on the first try. Still others, go through several failed offer attempts before they can muster up the fortitude and grit to throw down a wining offer. If you’re one who keeps losing, read How to Win Multiple Offers in Austin for some tips that will help you and your agent increase your chances of coming out on top.

Are we in a Bubble?
I’m not ready to call this a “bubble”, but this marks about 12 months now of very strong demand and shrinking inventory in many areas of Austin. [click to continue…]

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How Important is Showing Feedback and How Do You Get It?

February 6, 2013

I have found showing feedback to be essential and extremely helpful in the sale of my listings. Feedback provides insight into issues or factors that I might have overlooked or not considered important enough to affect pricing. Obtaining good feedback from showing agents takes some preparation and follow through though. Here’s what I do. First, [...]

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Can an Austin Builder Restrict a Buyer to Using Certain Inspectors?

January 29, 2013

One of my buyers wrote an offer on a new home the other day. Not a completed “spec” home, but a “to be built”. While we can write an offer for a resale home in 15-30 minutes, signed, sealed and delivered (which sometimes isn’t fast enough in this Austin market), a new to be built [...]

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Trends in Appliance Colors – Is Stainless Out?

January 17, 2013

Our dishwasher needs replacing. It is old and worn out and as I am choosing appliances, it seems stainless steel is still the color of choice. What is the next big color in appliances? … I wonder? I Googled this and came up with a few answers, but nothing that seems to dominate the stainless [...]

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Happy New Year 2013 from Steve and Sylvia

December 31, 2012

As 2012 draws to a close, it’s been a wonderful year in Austin for me, Sylvia and our family. Shelly is doing well in her sophomore year at TCU. Caroline is doing well in her (also) sophomore year at Westlake High School. Our business finally picked up in 2012 to our busiest since 2008. And I, Steve lost [...]

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What’s the deal with the We Buy Houses signs in Austin

December 12, 2012

Ever wonder what the “We Buy Houses” signs really mean? You see them all over Austin, usually in middle to lower priced neighborhoods, and older transitional areas with a lot of fixers. Often the signs seems homemade and haphazardly placed. The words “fast” and “cash” are on most. If you were to call this sign, [...]

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Austin Xeriscaping – Someday Mandatory like El Paso?

October 30, 2012

Steve and I took a GRI class last week in pursuit of more knowledge about current real estate trends and practices. I always find these educational courses to be informative and helpful. My biggest “take away” from this class was when one of my fellow classmates, who drove over 900 miles from El Paso for [...]

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