Comments on: Remaining Cheerful When Under Verbal Assault http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/ Austin Real Estate Blog Wed, 08 Feb 2012 19:40:44 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Shana Cooper http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-56669 Shana Cooper Thu, 18 Dec 2008 00:23:02 +0000 http://crosslandteam.com/?p=460#comment-56669 Hi All, I am not an agent just a SAHM/student living in Houston. My situation is as follows: My husband and I have been working with an agent since May 1, 2008. Our lease was up June 30, 2008. They told us its best to hold off because no one would allow a house to be vacant even if we paid our rent monthly. So we waited until May 15, 2008 and started the process looking for a rental home. We found a house, on May 19, 2008. They waited over 4 days to submit the application. Once submitted we recieved a call from our agent saying it was already leased. The other properties she had us look at belonged to her "colleagues." We were not comfortable with that, as a result, nothing ever came of the houses. So we decided to renew our lease for six more months. On October 10, 2008 we started working with them again. They tried to convience us to buy in November, we opted out. Thereafter it was like working alone. Well we figured they were just lazy seeing how they gave us the combos to houses we showed interest in even gave us their supra key once. We haven't talked to them in weeks no email voicemail snail mail or anything. We NEVER signed the agreement to work with them exclusively yet we were. We gave up on them and started looking on our own. December 12, 2008 we went to Har.com and started calling people on our own. We found a beautiful well priced home for rent, without their aide. Then they called to "check on us." They asked what was going on? We responded honestly: we found a house, the listing agent showed us the property, we loved it so much we submitted an application on our own. She told us to give her the MLS to check the house for any storm damage due to the hurricane etc. She called the listing agent and drove our name in mud cursed him out. Thereafter, She called my husband cursed him out from A-Z, then threatened him, told him that "WHITE man" is going to screw us over, we were taking food out of her kids mouthes etc etc. My husband was at work, he is a Manager so he just remained calm told her once she cools off she can call him back or he could even call her. She called my phone five times in a row, I'm assuming to let me have it. What can we do about it? Sorry So Long, Thanks Hi All,
I am not an agent just a SAHM/student living in Houston. My situation is as follows: My husband and I have been working with an agent since May 1, 2008. Our lease was up June 30, 2008. They told us its best to hold off because no one would allow a house to be vacant even if we paid our rent monthly. So we waited until May 15, 2008 and started the process looking for a rental home. We found a house, on May 19, 2008. They waited over 4 days to submit the application. Once submitted we recieved a call from our agent saying it was already leased. The other properties she had us look at belonged to her “colleagues.” We were not comfortable with that, as a result, nothing ever came of the houses.

So we decided to renew our lease for six more months. On October 10, 2008 we started working with them again. They tried to convience us to buy in November, we opted out. Thereafter it was like working alone. Well we figured they were just lazy seeing how they gave us the combos to houses we showed interest in even gave us their supra key once. We haven’t talked to them in weeks no email voicemail snail mail or anything. We NEVER signed the agreement to work with them exclusively yet we were.
We gave up on them and started looking on our own. December 12, 2008 we went to Har.com and started calling people on our own. We found a beautiful well priced home for rent, without their aide. Then they called to “check on us.” They asked what was going on? We responded honestly: we found a house, the listing agent showed us the property, we loved it so much we submitted an application on our own. She told us to give her the MLS to check the house for any storm damage due to the hurricane etc. She called the listing agent and drove our name in mud cursed him out. Thereafter, She called my husband cursed him out from A-Z, then threatened him, told him that “WHITE man” is going to screw us over, we were taking food out of her kids mouthes etc etc. My husband was at work, he is a Manager so he just remained calm told her once she cools off she can call him back or he could even call her. She called my phone five times in a row, I’m assuming to let me have it.
What can we do about it?
Sorry So Long,
Thanks

]]> By: Steve Crossland http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-16883 Steve Crossland Sun, 06 Jul 2008 16:11:22 +0000 http://crosslandteam.com/?p=460#comment-16883 Thanks Peter, It was a pleasure working with you and I'm looking forward to your return. Steve Thanks Peter,

It was a pleasure working with you and I’m looking forward to your return.

Steve

]]> By: Peter http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-16870 Peter Sun, 06 Jul 2008 14:10:47 +0000 http://crosslandteam.com/?p=460#comment-16870 Hi Steve, Having met you in January and travelled for several days with you looking at real estate, I bought a house through your services because I trusted your judgement, your honest manner and your experience in Austin real estate. This article reinforces that opinion. Well done for handling this obnoxious galah so calmly and professionally. Peter Australia Hi Steve,
Having met you in January and travelled for several days with you looking at real estate, I bought a house through your services because I trusted your judgement, your honest manner and your experience in Austin real estate. This article reinforces that opinion. Well done for handling this obnoxious galah so calmly and professionally.
Peter
Australia

]]> By: Ryan Campbell http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-12356 Ryan Campbell Mon, 09 Jun 2008 23:40:15 +0000 http://crosslandteam.com/?p=460#comment-12356 Steve- your blogs are always on that edge of entertaining but very practical. That's tough to do in RE blogging. nice work man. Steve-

your blogs are always on that edge of entertaining but very practical. That’s tough to do in RE blogging. nice work man.

]]> By: Michael @ The Stage Coach http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-12266 Michael @ The Stage Coach Mon, 09 Jun 2008 13:54:45 +0000 http://crosslandteam.com/?p=460#comment-12266 Steve- I liked the story - thanks for sharing, but sorry it happened. It's tough to be professional when you are on the receiving end of a tirade with some one who blows a gasket. Although I think it takes more integrity and professionalism to remain calm when you are the one wanting to verbally let loose on some one. Clearly your adversdary lacked the chutzpah it takes to receive bad news graciously. You win some, you lose some. It's the nature of the beast in every business. I hate to speculate (not really, just want to preface my comment), but I wonder if he made promises to the client and now has mud on his face as a result of the application decision? Michael @ The Stage Coach Steve-
I liked the story – thanks for sharing, but sorry it happened. It’s tough to be professional when you are on the receiving end of a tirade with some one who blows a gasket. Although I think it takes more integrity and professionalism to remain calm when you are the one wanting to verbally let loose on some one.
Clearly your adversdary lacked the chutzpah it takes to receive bad news graciously. You win some, you lose some. It’s the nature of the beast in every business.
I hate to speculate (not really, just want to preface my comment), but I wonder if he made promises to the client and now has mud on his face as a result of the application decision?
Michael @ The Stage Coach

]]> By: Tary Snyder, e-Pro http://crosslandteam.com/blog/2008/06/06/realtor-behaving-badly/#comment-12039 Tary Snyder, e-Pro Sun, 08 Jun 2008 03:23:07 +0000 http://crosslandteam.com/?p=460#comment-12039 Steve, Good moves. I took a lot for you to not yell back. Hopefully the individual will learn something from you in the Professional way you handled yourself. Steve, Good moves. I took a lot for you to not yell back. Hopefully the individual will learn something from you in the Professional way you handled yourself.

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