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	<title>Comments on: Why I Never Do Move-out Walk-throughs with Departing Tenants</title>
	<atom:link href="http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/feed/" rel="self" type="application/rss+xml" />
	<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/</link>
	<description>Austin Real Estate Blog</description>
	<lastBuildDate>Fri, 11 May 2012 17:13:15 +0000</lastBuildDate>
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		<title>By: Sue</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-186487</link>
		<dc:creator>Sue</dc:creator>
		<pubDate>Tue, 20 Mar 2012 15:19:58 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-186487</guid>
		<description>Hi Steve,

Do u have any attorney(real property law) recommendations in Austin?? 

thanks,
sue.</description>
		<content:encoded><![CDATA[<p>Hi Steve,</p>
<p>Do u have any attorney(real property law) recommendations in Austin?? </p>
<p>thanks,<br />
sue.</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-186269</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Sun, 18 Mar 2012 23:36:29 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-186269</guid>
		<description>Sue, you&#039;d have to hire an attorney to represent you or come into town for the court hearing. You&#039;d need to weigh those costs against whatever the disputed amount is. Sometimes it&#039;s best to just settle for small amounts.

Steve</description>
		<content:encoded><![CDATA[<p>Sue, you&#8217;d have to hire an attorney to represent you or come into town for the court hearing. You&#8217;d need to weigh those costs against whatever the disputed amount is. Sometimes it&#8217;s best to just settle for small amounts.</p>
<p>Steve</p>
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		<title>By: Sue</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-186267</link>
		<dc:creator>Sue</dc:creator>
		<pubDate>Sun, 18 Mar 2012 23:33:11 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-186267</guid>
		<description>Thank you for your prompt response. what happens if the property is in texas, tenant moved out and i am out of state??</description>
		<content:encoded><![CDATA[<p>Thank you for your prompt response. what happens if the property is in texas, tenant moved out and i am out of state??</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-186262</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Sun, 18 Mar 2012 23:08:55 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-186262</guid>
		<description>Sue,

Since any dispute would ultimately be in JP Court, you&#039;d be at the mercy of the particulat JP Court Judge (assuming you are in Texas). The Judge may or may not care about the move-in condition turn-in timeline, so I&#039;d show up prepared to argue on the merits, as if the move-in condition form had been turned in on time.

Steve</description>
		<content:encoded><![CDATA[<p>Sue,</p>
<p>Since any dispute would ultimately be in JP Court, you&#8217;d be at the mercy of the particulat JP Court Judge (assuming you are in Texas). The Judge may or may not care about the move-in condition turn-in timeline, so I&#8217;d show up prepared to argue on the merits, as if the move-in condition form had been turned in on time.</p>
<p>Steve</p>
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		<title>By: Sue</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-186259</link>
		<dc:creator>Sue</dc:creator>
		<pubDate>Sun, 18 Mar 2012 23:02:53 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-186259</guid>
		<description>Hi Steve,
this is such a timely find for me. My tenant is threatening filing a complaint as she does not agree with my reasonable charges for the damages. I have one question.  If the tenant fails to submit move-in condition report (within 7 days according to my lease terms), per property code, it is deemed that the property is free of damage. She submitted the document 20 days after move-in. In this case, do I have the right to assume everything was ok without a written statement letting her know at the time of move-in. 

She is disputing items that are clearly not marked in move-in report. However, i want to know if not turning in report within specified limit in the lease nullifies her claims.  I appreciate your insight. 

thanks,
Sue</description>
		<content:encoded><![CDATA[<p>Hi Steve,<br />
this is such a timely find for me. My tenant is threatening filing a complaint as she does not agree with my reasonable charges for the damages. I have one question.  If the tenant fails to submit move-in condition report (within 7 days according to my lease terms), per property code, it is deemed that the property is free of damage. She submitted the document 20 days after move-in. In this case, do I have the right to assume everything was ok without a written statement letting her know at the time of move-in. </p>
<p>She is disputing items that are clearly not marked in move-in report. However, i want to know if not turning in report within specified limit in the lease nullifies her claims.  I appreciate your insight. </p>
<p>thanks,<br />
Sue</p>
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		<title>By: Reid</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-185838</link>
		<dc:creator>Reid</dc:creator>
		<pubDate>Thu, 15 Mar 2012 18:24:49 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-185838</guid>
		<description>Steve is on point. I have seen a carpet stain &quot;clean away&quot; by a reliable professional carpet cleaner. I was very happy and the new tenant was very happy. (The next day I received a call that the carpet stain &quot;reappeared&quot;.)</description>
		<content:encoded><![CDATA[<p>Steve is on point. I have seen a carpet stain &#8220;clean away&#8221; by a reliable professional carpet cleaner. I was very happy and the new tenant was very happy. (The next day I received a call that the carpet stain &#8220;reappeared&#8221;.)</p>
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		<title>By: Tanya</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-183467</link>
		<dc:creator>Tanya</dc:creator>
		<pubDate>Sun, 26 Feb 2012 19:02:46 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-183467</guid>
		<description>The laws regarding landlords and tenants vary from state to state, and are also subject to various local ordinances as well.  I find your advise very sound and prudent, but it may not be applicable to all Landlords.  In my state and in accordance to local ordinances, a Landlord is required to return the security deposit within 45 days after a tenant vacates, and itemize all amounts withheld.  There is no legal law or ordinance here that requires a landlord to agree to providing an exiting tenant with a walkthrough.  

That said, in this current economic crisis, I know more landlords who have ended up losing their rentals and even filing bankruptcy due to the difficulties of evicting nonpaying tenants.  To avoid the time and expense of the eviction process, we do whatever it takes to mitigate our damages, up to, and including letting tenants out of their leases early without penalty, and even refunding at least a portion of their security deposit upfront, in return for leaving voluntarily without forcing us to take them to court.  

It is far cheaper to buy a $15 gallon of odor remover, and dump it on the carpet ourselves, than to hire and pay $1,000 to an attorney to defend against a tenant lawsuit.  I can vaccum the cat hair off the refrigerator coil in a couple minutes for free.  If we ever tried withholding any portion of the security deposit for anything like that, I have no doubt that the tenant would prevail in court because the laws here prohibit landlords from with holding any portion of the security deposit for &quot;normal wear and tear.&quot;  

Under that same principle, if the tenant tore great big holes in dime store linoleum, they might also prevail in court, because they could argue &quot;normal wear and tear&quot; for crap material.  Instead, we use an extremely high-end wood grain laminate that is made out of rubber, waterproof and designed for heavy duty industrial traffic.  We haven&#039;t had a tenant yet who&#039;s managed to find a way to damage it, but if one ever did, its just snapped together, so individual pieces can be easily and cheaply replaced.  We also spend the extra $5 per gallon for the expensive paint, that cleans up easily with a &quot;magic eraser&quot;, and don&#039;t use $10 faucets that are bound to break in rentals.  

Rather than nickel and dime departing tenants over the security deposit, we cover our costs by charging a higher monthly rent than most other landlords in our area.  We don&#039;t have a problem renting out our properties because tenants can see the difference in the quality, practically the second they walk through the door.  It also helps attract higher quality tenants, who would not want their credit harmed by an eviction and unpaid utility bills. 

Basically, we automatically build an extra $50/month into the rent, to cover the costs of cleaning and repairs, which amounts to $600 over the course of a 1 year lease.  As long as any damage does not exceed that amount, we refund departing tenants security deposits in full.</description>
		<content:encoded><![CDATA[<p>The laws regarding landlords and tenants vary from state to state, and are also subject to various local ordinances as well.  I find your advise very sound and prudent, but it may not be applicable to all Landlords.  In my state and in accordance to local ordinances, a Landlord is required to return the security deposit within 45 days after a tenant vacates, and itemize all amounts withheld.  There is no legal law or ordinance here that requires a landlord to agree to providing an exiting tenant with a walkthrough.  </p>
<p>That said, in this current economic crisis, I know more landlords who have ended up losing their rentals and even filing bankruptcy due to the difficulties of evicting nonpaying tenants.  To avoid the time and expense of the eviction process, we do whatever it takes to mitigate our damages, up to, and including letting tenants out of their leases early without penalty, and even refunding at least a portion of their security deposit upfront, in return for leaving voluntarily without forcing us to take them to court.  </p>
<p>It is far cheaper to buy a $15 gallon of odor remover, and dump it on the carpet ourselves, than to hire and pay $1,000 to an attorney to defend against a tenant lawsuit.  I can vaccum the cat hair off the refrigerator coil in a couple minutes for free.  If we ever tried withholding any portion of the security deposit for anything like that, I have no doubt that the tenant would prevail in court because the laws here prohibit landlords from with holding any portion of the security deposit for &#8220;normal wear and tear.&#8221;  </p>
<p>Under that same principle, if the tenant tore great big holes in dime store linoleum, they might also prevail in court, because they could argue &#8220;normal wear and tear&#8221; for crap material.  Instead, we use an extremely high-end wood grain laminate that is made out of rubber, waterproof and designed for heavy duty industrial traffic.  We haven&#8217;t had a tenant yet who&#8217;s managed to find a way to damage it, but if one ever did, its just snapped together, so individual pieces can be easily and cheaply replaced.  We also spend the extra $5 per gallon for the expensive paint, that cleans up easily with a &#8220;magic eraser&#8221;, and don&#8217;t use $10 faucets that are bound to break in rentals.  </p>
<p>Rather than nickel and dime departing tenants over the security deposit, we cover our costs by charging a higher monthly rent than most other landlords in our area.  We don&#8217;t have a problem renting out our properties because tenants can see the difference in the quality, practically the second they walk through the door.  It also helps attract higher quality tenants, who would not want their credit harmed by an eviction and unpaid utility bills. </p>
<p>Basically, we automatically build an extra $50/month into the rent, to cover the costs of cleaning and repairs, which amounts to $600 over the course of a 1 year lease.  As long as any damage does not exceed that amount, we refund departing tenants security deposits in full.</p>
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		<title>By: Tami</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-181452</link>
		<dc:creator>Tami</dc:creator>
		<pubDate>Sat, 11 Feb 2012 14:52:54 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-181452</guid>
		<description>Hello:  I see this is a little bit old but I am wondering if you or any of your readers, would share your &#039;checklist&#039; of things you check after the tenant has vacated?</description>
		<content:encoded><![CDATA[<p>Hello:  I see this is a little bit old but I am wondering if you or any of your readers, would share your &#8216;checklist&#8217; of things you check after the tenant has vacated?</p>
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		<title>By: Paul</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163689</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Tue, 27 Sep 2011 22:14:16 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163689</guid>
		<description>&gt;It’s nothing to do with fairness or ethics. It’s simply a needless burden on business which would cause more trouble than it solves.

I agree that if you had to track it like you say, it would be a pretty cumbersome hassle (though I don&#039;t know if it would be as much trouble as you describe if you just put every tenant&#039;s deposit in a separate savings account and passed on the tax liability to them).  But, I don&#039;t think that is really necessary, as you could just set an interest rate and then just multiply it by the amount of the deposit and then time it was held.  In Los Angeles, the interest rate for 2011 is .29% -- so if the deposit is $1000, that&#039;s less than 3 dollars a year (and negligibly more if you compounded it continuously, though that would be above and beyond).  In terms of costs, it is extremely trivial, but it is a matter of principle and, at least for a certain population of potential tenants like myself, it is a way to compete against other landlords.  For me, it isn&#039;t about the savings-- it&#039;s a cue I use to help predict how fair the landlord is going to be with me.  In that respect, it works better in places where it isn&#039;t legally mandated, as it is then that there is an opportunity to use it to distinguish between otherwise equal potential apartments.

I&#039;ve never lived in Texas and it may be so alien there that it wouldn&#039;t make a difference, but I dunno, I think the cost is so low that it is a basically free advertisement.  And if/when there is a conflict with a tenant, if the tenant thinks you are being fair, they are probably going to be a little more reasonable (speculation on my part since I&#039;ve never been a landlord, but it seems logical).  

Anyway, just a thought.</description>
		<content:encoded><![CDATA[<p>&gt;It’s nothing to do with fairness or ethics. It’s simply a needless burden on business which would cause more trouble than it solves.</p>
<p>I agree that if you had to track it like you say, it would be a pretty cumbersome hassle (though I don&#8217;t know if it would be as much trouble as you describe if you just put every tenant&#8217;s deposit in a separate savings account and passed on the tax liability to them).  But, I don&#8217;t think that is really necessary, as you could just set an interest rate and then just multiply it by the amount of the deposit and then time it was held.  In Los Angeles, the interest rate for 2011 is .29% &#8212; so if the deposit is $1000, that&#8217;s less than 3 dollars a year (and negligibly more if you compounded it continuously, though that would be above and beyond).  In terms of costs, it is extremely trivial, but it is a matter of principle and, at least for a certain population of potential tenants like myself, it is a way to compete against other landlords.  For me, it isn&#8217;t about the savings&#8211; it&#8217;s a cue I use to help predict how fair the landlord is going to be with me.  In that respect, it works better in places where it isn&#8217;t legally mandated, as it is then that there is an opportunity to use it to distinguish between otherwise equal potential apartments.</p>
<p>I&#8217;ve never lived in Texas and it may be so alien there that it wouldn&#8217;t make a difference, but I dunno, I think the cost is so low that it is a basically free advertisement.  And if/when there is a conflict with a tenant, if the tenant thinks you are being fair, they are probably going to be a little more reasonable (speculation on my part since I&#8217;ve never been a landlord, but it seems logical).  </p>
<p>Anyway, just a thought.</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163688</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Tue, 27 Sep 2011 22:13:44 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163688</guid>
		<description>Well, Joe, all I can say is that if/when you own your investment properties, you can differentiate yourself from the competition by offering instant deposit refunds with interest. 

I simply spelled out why I do it the way I do. It&#039;s a business decision and it&#039;s a fair and reasonable approach.</description>
		<content:encoded><![CDATA[<p>Well, Joe, all I can say is that if/when you own your investment properties, you can differentiate yourself from the competition by offering instant deposit refunds with interest. </p>
<p>I simply spelled out why I do it the way I do. It&#8217;s a business decision and it&#8217;s a fair and reasonable approach.</p>
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		<title>By: Joe</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163686</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Tue, 27 Sep 2011 21:58:36 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163686</guid>
		<description>REPUBLICAN much??laziness is a character flaw and can&#039;t be legislated... I agree with you there. A manlier should have no right to earn interest for monies held in trust... period. When a security deposit is required... it is required immediately... and should be refunded with the same haste. If the walk through is done properly and by a qualified individual... there wouldn&#039;t be these suspicious &quot;after the fact&quot; issues. Many properties rent the day after a tenant moves out... so a walk through would make sense and avoid needless finger pointing. STOP being lazy... and do your job!</description>
		<content:encoded><![CDATA[<p>REPUBLICAN much??laziness is a character flaw and can&#8217;t be legislated&#8230; I agree with you there. A manlier should have no right to earn interest for monies held in trust&#8230; period. When a security deposit is required&#8230; it is required immediately&#8230; and should be refunded with the same haste. If the walk through is done properly and by a qualified individual&#8230; there wouldn&#8217;t be these suspicious &#8220;after the fact&#8221; issues. Many properties rent the day after a tenant moves out&#8230; so a walk through would make sense and avoid needless finger pointing. STOP being lazy&#8230; and do your job!</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163685</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Tue, 27 Sep 2011 21:36:39 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163685</guid>
		<description>&gt;  I’ve never heard an explanation for why the landlord shouldn’t pay interest

Well, no Texas Landlord I know of pays interest. We&#039;d have to send a 1099 to the tenant for interest earned, plus other regulatory hassles, not to mention the difficulty of tracking this without special software. Some professional property managers manage 100s of tenants and the reporting and compliance costs would be higher than the interest amount earned on the deposit. Then you have the small mom and pop landlord who owns only one rent house and isn&#039;t equiped to deal with the reporting burdens. 

It&#039;s nothing to do with fairness or ethics. It&#039;s simply a needless burden on business which would cause more trouble than it solves. It&#039;s the sort of &quot;feel good&quot; law that is now driving business away from California to Texas, by the droves. 

Luckily Texas leads the Nation in NOT imposing this sort of nonsense on business owners.

Steve</description>
		<content:encoded><![CDATA[<p>>  I’ve never heard an explanation for why the landlord shouldn’t pay interest</p>
<p>Well, no Texas Landlord I know of pays interest. We&#8217;d have to send a 1099 to the tenant for interest earned, plus other regulatory hassles, not to mention the difficulty of tracking this without special software. Some professional property managers manage 100s of tenants and the reporting and compliance costs would be higher than the interest amount earned on the deposit. Then you have the small mom and pop landlord who owns only one rent house and isn&#8217;t equiped to deal with the reporting burdens. </p>
<p>It&#8217;s nothing to do with fairness or ethics. It&#8217;s simply a needless burden on business which would cause more trouble than it solves. It&#8217;s the sort of &#8220;feel good&#8221; law that is now driving business away from California to Texas, by the droves. </p>
<p>Luckily Texas leads the Nation in NOT imposing this sort of nonsense on business owners.</p>
<p>Steve</p>
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		<title>By: Paul</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163682</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Tue, 27 Sep 2011 21:03:35 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163682</guid>
		<description>Perhaps a middle way that would help both parties would be to do a non-binding walk-through.  I understand the arguments here against binding walk-throughs (basically, hidden damages that surface later) -- but often tenants just would like to know what they need to address.  If the walk-through isn&#039;t binding, and everyone is very clear about it, it gives the landlord an opportunity to point out some of the things the renter should fix before moving out, which has to save everyone money.

The law in Los Angeles is basically this -- landlords are required to do walk-throughs if requested, but they are allowed to make deductions from the security deposit for damages that weren&#039;t visible or apparent during the walk-through, either b/c furniture was in the way, or because it was temporarily concealed by a cleaner but clearly visible after.

I know this might seem like a hassle, and it might be personally annoying to deal with combative renters, but if everyone is very clear in advance about the non-binding nature of the walk-through, there isn&#039;t any reason why the tenants would be combative, since knowing it is not binding, they will only request it if they genuinely want some direction (rather than trying to lock the landlord into agreeing that the tenant isn&#039;t liable for anything not seen in the walk-through).

Besides, if a hidden smell or something comes up after the tenant moves out, what are they going to say, that the landlord intentionally damaged his/her own apartment so that he/she could deduct additional damages?  In any event, it won&#039;t matter b/c there is no legally binding document.

As for Joe&#039;s comment about interest on security deposits -- this is obviously right, and is I think a clear litmus test to see whether the landlord is acting in good faith.  I&#039;ve lived in several different states (military), and wherever I go, whether it is required by law or not, there are honest landlords who will pay interest on security deposits, and I would never agree to lease from a landlord who won&#039;t.  The deposit is the tenant&#039;s money, held in trust to cover damages.  If the landlord is going to use that money in the meantime either as an investment or to facilitate operations, the tenant is ethically and in many places legally entitled to interest.  That being said, if the landlord chooses to invest the money, he/she shouldn&#039;t be forced to pay any more than the actual interest earned.  But I think everyone can agree that it is a common sense good faith practice -- I&#039;ve never heard an explanation for why the landlord shouldn&#039;t pay interest, though if I&#039;m not seeing this properly, I invite someone to explain the justification.</description>
		<content:encoded><![CDATA[<p>Perhaps a middle way that would help both parties would be to do a non-binding walk-through.  I understand the arguments here against binding walk-throughs (basically, hidden damages that surface later) &#8212; but often tenants just would like to know what they need to address.  If the walk-through isn&#8217;t binding, and everyone is very clear about it, it gives the landlord an opportunity to point out some of the things the renter should fix before moving out, which has to save everyone money.</p>
<p>The law in Los Angeles is basically this &#8212; landlords are required to do walk-throughs if requested, but they are allowed to make deductions from the security deposit for damages that weren&#8217;t visible or apparent during the walk-through, either b/c furniture was in the way, or because it was temporarily concealed by a cleaner but clearly visible after.</p>
<p>I know this might seem like a hassle, and it might be personally annoying to deal with combative renters, but if everyone is very clear in advance about the non-binding nature of the walk-through, there isn&#8217;t any reason why the tenants would be combative, since knowing it is not binding, they will only request it if they genuinely want some direction (rather than trying to lock the landlord into agreeing that the tenant isn&#8217;t liable for anything not seen in the walk-through).</p>
<p>Besides, if a hidden smell or something comes up after the tenant moves out, what are they going to say, that the landlord intentionally damaged his/her own apartment so that he/she could deduct additional damages?  In any event, it won&#8217;t matter b/c there is no legally binding document.</p>
<p>As for Joe&#8217;s comment about interest on security deposits &#8212; this is obviously right, and is I think a clear litmus test to see whether the landlord is acting in good faith.  I&#8217;ve lived in several different states (military), and wherever I go, whether it is required by law or not, there are honest landlords who will pay interest on security deposits, and I would never agree to lease from a landlord who won&#8217;t.  The deposit is the tenant&#8217;s money, held in trust to cover damages.  If the landlord is going to use that money in the meantime either as an investment or to facilitate operations, the tenant is ethically and in many places legally entitled to interest.  That being said, if the landlord chooses to invest the money, he/she shouldn&#8217;t be forced to pay any more than the actual interest earned.  But I think everyone can agree that it is a common sense good faith practice &#8212; I&#8217;ve never heard an explanation for why the landlord shouldn&#8217;t pay interest, though if I&#8217;m not seeing this properly, I invite someone to explain the justification.</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163681</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Tue, 27 Sep 2011 20:50:13 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163681</guid>
		<description>Hi Joe,

Paying interest on deposits is done in some states, but not all. It&#039;s a huge hassle, especially for the software makers and also when the agreed rate (as prescribed by some states) is higher than the rate paid by the banks who hold the actual deposit funds. 

&gt; Most Real Estate agents are not properly trained or qualified to be in the business, and are very disorganized.

I agree. Those of us who have been professional property managers constantly encounter part timers who have no idea how to run a management company. The serious property managers belong to NARPM (National Association of Residential Property Managers) and obtain professional designations such as MPM (Master Property Manager).

Thanks for your comments.

Steve</description>
		<content:encoded><![CDATA[<p>Hi Joe,</p>
<p>Paying interest on deposits is done in some states, but not all. It&#8217;s a huge hassle, especially for the software makers and also when the agreed rate (as prescribed by some states) is higher than the rate paid by the banks who hold the actual deposit funds. </p>
<p>> Most Real Estate agents are not properly trained or qualified to be in the business, and are very disorganized.</p>
<p>I agree. Those of us who have been professional property managers constantly encounter part timers who have no idea how to run a management company. The serious property managers belong to NARPM (National Association of Residential Property Managers) and obtain professional designations such as MPM (Master Property Manager).</p>
<p>Thanks for your comments.</p>
<p>Steve</p>
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		<title>By: Joe</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-163679</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Tue, 27 Sep 2011 19:29:28 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-163679</guid>
		<description>This is simply put an easy way to have to provide justification and/or the tenant with an opportunity to repair any supposed damages. The fact of the matter is that Texas needs to provide more legislation around renter&#039;s rights... i.e. Landlords should have to pay interest on the balance of the deposit retained over the 30 days post vacation. The fact of the matter is that Real Estate agents that handle rentals, only do it to supplement their income... and because its harder work with a lower pay off... they simply see tenants as a nuisance. Most Real Estate agents are not properly trained or qualified to be in the business, and are very disorganized. That is the main reason for avoiding direct interaction with the tenants. It simply results from a lack of planning, a clear exit strategy or process. Because of that lack of preparation it causes delays in doing the &quot;walk though&quot; (which many don&#039;t happen at all)... and even further delays in refunding the deposit. Deposits are simply put... NOT OPERATING CAPITAL... they are monies held in lieu of &quot;damages&quot;. The definition of which will continue to be subjective (based on the Landlords opinion only) until there is sufficient regulations in place to protect people from LAZY Realtors.</description>
		<content:encoded><![CDATA[<p>This is simply put an easy way to have to provide justification and/or the tenant with an opportunity to repair any supposed damages. The fact of the matter is that Texas needs to provide more legislation around renter&#8217;s rights&#8230; i.e. Landlords should have to pay interest on the balance of the deposit retained over the 30 days post vacation. The fact of the matter is that Real Estate agents that handle rentals, only do it to supplement their income&#8230; and because its harder work with a lower pay off&#8230; they simply see tenants as a nuisance. Most Real Estate agents are not properly trained or qualified to be in the business, and are very disorganized. That is the main reason for avoiding direct interaction with the tenants. It simply results from a lack of planning, a clear exit strategy or process. Because of that lack of preparation it causes delays in doing the &#8220;walk though&#8221; (which many don&#8217;t happen at all)&#8230; and even further delays in refunding the deposit. Deposits are simply put&#8230; NOT OPERATING CAPITAL&#8230; they are monies held in lieu of &#8220;damages&#8221;. The definition of which will continue to be subjective (based on the Landlords opinion only) until there is sufficient regulations in place to protect people from LAZY Realtors.</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-162821</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Thu, 15 Sep 2011 04:26:14 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-162821</guid>
		<description>Far more leases are breeches by tenants than landlords, mainly for non-payment of rent, skipping out early, moving people in who are not authorized by the lease, bringing in unauthorized animals, etc. 

Do some landlords try to screw tenants out of deposits? Of course. But if you&#039;re trying to make the argument that the typical American lease contract is violated more by landlords than by tenants, the actual facts say otherwise.

But this article was simply explaining why we have this particular business practice and why it makes sense to do it our way. Any landlord is free to do it differently, but in Texas, a tenant in fact has no right to a move-out walk-through and it would serve no useful purpose if they did. That&#039;s the point I&#039;m making.
Steve</description>
		<content:encoded><![CDATA[<p>Far more leases are breeches by tenants than landlords, mainly for non-payment of rent, skipping out early, moving people in who are not authorized by the lease, bringing in unauthorized animals, etc. </p>
<p>Do some landlords try to screw tenants out of deposits? Of course. But if you&#8217;re trying to make the argument that the typical American lease contract is violated more by landlords than by tenants, the actual facts say otherwise.</p>
<p>But this article was simply explaining why we have this particular business practice and why it makes sense to do it our way. Any landlord is free to do it differently, but in Texas, a tenant in fact has no right to a move-out walk-through and it would serve no useful purpose if they did. That&#8217;s the point I&#8217;m making.<br />
Steve</p>
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		<title>By: Paul</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-162820</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Thu, 15 Sep 2011 04:10:34 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-162820</guid>
		<description>You know, I think the positions people take here reflect the situations they have been in more than anything else.  As landlords,  you take note when tenants try to screw you.  You might be totally ethical business people, I don&#039;t know you, but if you think that landlords don&#039;t routinely try to screw tenants, you just don&#039;t know.  I&#039;m not saying all, or perhaps not even a majority, but a substantial percentage of landlords do whatever they can to deprive tenants of their rights.  In some areas it is gray, but in others it is black and white.  

I had a landlord in Los Angeles once try to not pay any interest on my security deposit -- something required by law in Los Angeles, and where it isn&#039;t prescribed by law, it is certainly the only ethical thing to do, for obvious reasons.  When I pointed out the law, the landlord with a straight face said &quot;oh that doesn&#039;t apply.&quot;  The same day he was served, he wrote me a check.

People, whether landlords or tenants, can be evil.  I&#039;m sure not giving your tenants walkthroughs saves you money, and you might very well be relatively honest in your dealings with your tenants.  But please don&#039;t pretend that there isn&#039;t a substantial amount of fraud, charges for ordinary wear and tear, repainting charges after a tenant lived there for 10 years, etc., and that not giving a walkthrough is a strategy used by unscrupulous landlords to facilitate fraud.  It happens all the time.  You might not care since you&#039;ll never be on the receiving end, just like people who aren&#039;t landlords might not be very sensitive to the terrible things tenants do, but if you deny that it happens on a regular basis, you are out of touch.</description>
		<content:encoded><![CDATA[<p>You know, I think the positions people take here reflect the situations they have been in more than anything else.  As landlords,  you take note when tenants try to screw you.  You might be totally ethical business people, I don&#8217;t know you, but if you think that landlords don&#8217;t routinely try to screw tenants, you just don&#8217;t know.  I&#8217;m not saying all, or perhaps not even a majority, but a substantial percentage of landlords do whatever they can to deprive tenants of their rights.  In some areas it is gray, but in others it is black and white.  </p>
<p>I had a landlord in Los Angeles once try to not pay any interest on my security deposit &#8212; something required by law in Los Angeles, and where it isn&#8217;t prescribed by law, it is certainly the only ethical thing to do, for obvious reasons.  When I pointed out the law, the landlord with a straight face said &#8220;oh that doesn&#8217;t apply.&#8221;  The same day he was served, he wrote me a check.</p>
<p>People, whether landlords or tenants, can be evil.  I&#8217;m sure not giving your tenants walkthroughs saves you money, and you might very well be relatively honest in your dealings with your tenants.  But please don&#8217;t pretend that there isn&#8217;t a substantial amount of fraud, charges for ordinary wear and tear, repainting charges after a tenant lived there for 10 years, etc., and that not giving a walkthrough is a strategy used by unscrupulous landlords to facilitate fraud.  It happens all the time.  You might not care since you&#8217;ll never be on the receiving end, just like people who aren&#8217;t landlords might not be very sensitive to the terrible things tenants do, but if you deny that it happens on a regular basis, you are out of touch.</p>
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		<title>By: Steve Crossland, REALTOR in Austin TX</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-162819</link>
		<dc:creator>Steve Crossland, REALTOR in Austin TX</dc:creator>
		<pubDate>Thu, 15 Sep 2011 03:43:10 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-162819</guid>
		<description>Hi Paul,
&gt; You may make a few extra bucks conducting yourself this way

Property Managers don&#039;t &quot;make&quot; any money on repairs. We only deduct for legitimate damages. The entire balance is returned to the departing tenant. 

I have a lot of property manager friends in California. It&#039;s hardly a model of sanity. It&#039;s the joke of our nationwide email list-serve. The laws there are so pro-tenant it&#039;s ridiculous. And despite that, based on the war stories shared on the list-serve, the tenants there have the biggest chips on their shoulders and complain more than in any other state. Which really just proves my point. No good deed goes unpunished. The more accommodating and &quot;nice&quot; landlords are, the more complaining and flack they receive at move-outs.

Texas has sensible, fair laws that balance landlord-tenant rights. Nowadays, every tenant can take a gazillion photos before move-in and at move-out to document condition. Texas has a triple-damage law for unlawful withholding of deposits, and JP Courts are very accessible and easy to use. There is nothing a Texas tenant can hope to gain by trying to pin down a move-out assessment at an attended walk-through. They just need to follow the lease and Texas Property Code and their rights remain fully intact.
Steve</description>
		<content:encoded><![CDATA[<p>Hi Paul,<br />
> You may make a few extra bucks conducting yourself this way</p>
<p>Property Managers don&#8217;t &#8220;make&#8221; any money on repairs. We only deduct for legitimate damages. The entire balance is returned to the departing tenant. </p>
<p>I have a lot of property manager friends in California. It&#8217;s hardly a model of sanity. It&#8217;s the joke of our nationwide email list-serve. The laws there are so pro-tenant it&#8217;s ridiculous. And despite that, based on the war stories shared on the list-serve, the tenants there have the biggest chips on their shoulders and complain more than in any other state. Which really just proves my point. No good deed goes unpunished. The more accommodating and &#8220;nice&#8221; landlords are, the more complaining and flack they receive at move-outs.</p>
<p>Texas has sensible, fair laws that balance landlord-tenant rights. Nowadays, every tenant can take a gazillion photos before move-in and at move-out to document condition. Texas has a triple-damage law for unlawful withholding of deposits, and JP Courts are very accessible and easy to use. There is nothing a Texas tenant can hope to gain by trying to pin down a move-out assessment at an attended walk-through. They just need to follow the lease and Texas Property Code and their rights remain fully intact.<br />
Steve</p>
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		<title>By: Joey</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-162815</link>
		<dc:creator>Joey</dc:creator>
		<pubDate>Thu, 15 Sep 2011 02:50:18 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-162815</guid>
		<description>I don&#039;t think anyone here that advocates against walkthroughs is trying to squash or even chill tenant rights.  You&#039;re barking up the wrong tree.  

The potential of a tenant being awarded 3-6x damages, the necessity to prove such damages were real, and the hassle of court are enough to make any ill-gotten gain be not worthwhile.  What we are talking about here is the reality that the vast majority of tenants will never admit to you that there is any damage.  Infact, they will argue with you.  A lot.  At this point, even if you go back to your photos and documents and can prove the damage, you&#039;ve riled them up.  Now they&#039;re fired up and when they get that deduction, I personally believe they&#039;re going to argue more.  My best tenants ever turned nasty when I pointed out a few minor things.  And that was even prefaced by &quot;I&#039;m not going to charge you for this&quot;.

If I were forced to do a walkthrough, I would make it so brutal the tenant would leave early on their own.  Why should I be held to that which I spot immediately, under pressure, under certain lighting and conditions?  I&#039;d get out pictures, carefully examine the place, and so on.  What about the urine smell in the carpet that is not evident until you clean--but once you start doing so is unbearable?  What about scratches and gouges on expensive wood floors that aren&#039;t immediately obvious, but once you see them, you see that they&#039;re all over the place and show an obvious carelessness, and constitute significant damage?  Oh yeah, I&#039;m the scumbag.. right.. but the tenant who managed to puncture a laminate floor in 7 different places--they&#039;re the poor, oppressed tenant that I&#039;m taking advantage of.  Yeah, I&#039;m what&#039;s wrong with America.  Do you have any idea how difficult it is to puncture a well made laminate floor?  That&#039;s not even in the class of accidental damage.  That&#039;s deliberate damage.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think anyone here that advocates against walkthroughs is trying to squash or even chill tenant rights.  You&#8217;re barking up the wrong tree.  </p>
<p>The potential of a tenant being awarded 3-6x damages, the necessity to prove such damages were real, and the hassle of court are enough to make any ill-gotten gain be not worthwhile.  What we are talking about here is the reality that the vast majority of tenants will never admit to you that there is any damage.  Infact, they will argue with you.  A lot.  At this point, even if you go back to your photos and documents and can prove the damage, you&#8217;ve riled them up.  Now they&#8217;re fired up and when they get that deduction, I personally believe they&#8217;re going to argue more.  My best tenants ever turned nasty when I pointed out a few minor things.  And that was even prefaced by &#8220;I&#8217;m not going to charge you for this&#8221;.</p>
<p>If I were forced to do a walkthrough, I would make it so brutal the tenant would leave early on their own.  Why should I be held to that which I spot immediately, under pressure, under certain lighting and conditions?  I&#8217;d get out pictures, carefully examine the place, and so on.  What about the urine smell in the carpet that is not evident until you clean&#8211;but once you start doing so is unbearable?  What about scratches and gouges on expensive wood floors that aren&#8217;t immediately obvious, but once you see them, you see that they&#8217;re all over the place and show an obvious carelessness, and constitute significant damage?  Oh yeah, I&#8217;m the scumbag.. right.. but the tenant who managed to puncture a laminate floor in 7 different places&#8211;they&#8217;re the poor, oppressed tenant that I&#8217;m taking advantage of.  Yeah, I&#8217;m what&#8217;s wrong with America.  Do you have any idea how difficult it is to puncture a well made laminate floor?  That&#8217;s not even in the class of accidental damage.  That&#8217;s deliberate damage.</p>
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		<title>By: Paul</title>
		<link>http://crosslandteam.com/blog/2009/05/27/why-i-never-do-move-out-walk-throughs-with-departing-tenants/#comment-162806</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Wed, 14 Sep 2011 23:47:55 +0000</pubDate>
		<guid isPermaLink="false">http://crosslandteam.com/?p=1021#comment-162806</guid>
		<description>While Texas may allow you to conduct business that way, you should alert your readers to the fact that in many other states (e.g., California), it is illegal for a landlord to fail to notify the tenant of his or her right to a walk-through, and it is illegal to refuse to conduct such a walk-through.  

As a practical matter, I suspect that the way you deal with your tenants in the long run saves you money, because most tenants are ignorant of their rights and get intimidated by classic unethical practices like restrictive endorsements (e.g., &quot;by cashing this check I agree...&quot;).  Your readers should know, however, that at least in states in which landlord-tenant laws are fair, that in individual cases where the tenant presses his or her rights, a court can and often does award substantial punitive statutory damages, sometimes up to double the original security deposit amount (in addition to the security deposit itself).

Tenants are always at a disadvantage in these kinds of conflicts, because the landlord is holding their money (and as you well know, a security deposit belongs to the tenant and is held in trust by the landlord), and for financial reasons they have to give in to landlords&#039; demands.  Don&#039;t get me wrong, I know that some tenants are out to rip you off, but you act like they all are.  You may make a few extra bucks conducting yourself this way, but your priority seems to be to retain the largest amount of money possible, rather than making sure the right thing happens, and frankly, that is why so many Americans regard business practices like those you advocate as slimy and unethical.  You really make good landlords look bad.</description>
		<content:encoded><![CDATA[<p>While Texas may allow you to conduct business that way, you should alert your readers to the fact that in many other states (e.g., California), it is illegal for a landlord to fail to notify the tenant of his or her right to a walk-through, and it is illegal to refuse to conduct such a walk-through.  </p>
<p>As a practical matter, I suspect that the way you deal with your tenants in the long run saves you money, because most tenants are ignorant of their rights and get intimidated by classic unethical practices like restrictive endorsements (e.g., &#8220;by cashing this check I agree&#8230;&#8221;).  Your readers should know, however, that at least in states in which landlord-tenant laws are fair, that in individual cases where the tenant presses his or her rights, a court can and often does award substantial punitive statutory damages, sometimes up to double the original security deposit amount (in addition to the security deposit itself).</p>
<p>Tenants are always at a disadvantage in these kinds of conflicts, because the landlord is holding their money (and as you well know, a security deposit belongs to the tenant and is held in trust by the landlord), and for financial reasons they have to give in to landlords&#8217; demands.  Don&#8217;t get me wrong, I know that some tenants are out to rip you off, but you act like they all are.  You may make a few extra bucks conducting yourself this way, but your priority seems to be to retain the largest amount of money possible, rather than making sure the right thing happens, and frankly, that is why so many Americans regard business practices like those you advocate as slimy and unethical.  You really make good landlords look bad.</p>
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