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Remaining Cheerful When Under Verbal Assault

I had an angry Realtor unleash a vulgar cursing tirade on me today and challenge me to a fight. He said he’d come to my office “and settle this man to man”. I declined, not because I’m a wussy, but because it wouldn’t be prudent or professional. Plus, I have nearly a three decade streak of not putting up my dukes and this didn’t seem like an issue worthy of breaking that streak. I’d rather it be a noble cause such as defending and protecting the honor of another.

No matter how long I’m in this business there remain pleasant surprises around every corner. The agent flipped out because his client’s rental application was not accepted. I had received multiple rental applications on a rental property and chosen another application to approve.

Multiple rental applications are much like multiple sales offers in that it’s the seller’s or landlord’s choice to either pick one, respond to all requesting better offers, or reject all. In this case, being the owner of the home myself, I decided not to try to shop the applications against each other for higher rent offers because I am happy enough with $1,295/mo. and I didn’t want to drag the application process into the weekend. I decided instead to pick the application that was received first, because on face it was not deficient in any way. Had that first application failed to meet the required criteria, or contained undesirable terms, I would have chosen from the remaining two.

Is a landlord required to accept a rental application based on first come, earlier move-in, or any other criteria? No. This other agent has no clue how leasing works, which is common, but his gutter mouthed tirade was unlike any I’ve ever experienced coming from a Realtor.

What is the best way to respond to a verbal assault from a crazed Realtor?
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Posted by Steve
8 years ago