Social Media and the Real Estate Business

I was surpised this morning to see “Steve and Linda Crossland” featured as “Blogging Agents” on the Business front page of today’s Austin American Statesman. I’ll be calling Sylvia “Linda” for the next few days, until she has enough of it and threatens me with disaffection. We were not contacted for the article, which is about social networking tools and real estate, and therefore not quoted in it, but we were listed in a sidebar as “blogging agents” in Austin.

I’ll take it. I’m not complaining. We’ll see if our web stats log a bump in hits to the blog over the next day or so. The Statesman did spell the url correctly, and that’s what matters most, even if “Linda” is slightly annoyed at her correct name not being used. If you were led to this site from that article, welcome! And thanks for stopping by!

I will nevertheless use the opportunity to write about Social Media as a real estate marketing tool, and what has and hasn’t worked for me and “Linda”, and the Buyers and Sellers we seek to help buy and sell homes in Austin.

First of all, let’s start with the basic premise upon which Sylvia and I operate our real estate business, and a bit of context as to how we’re doing in this “bad” real estate market. Mainly, we ignore the media hype and the negative attitudes of which we hear so much. Instead, we focus on the specific needs of the buyers and sellers who find us, and advise them within the context of current market conditions. We don’t think the “market” determines our ability to succeed in helping buyers and sellers, but rather our ability help buyers and sellers make decisions that fully acknowledge external market factors and the reality of the market.

Therefore, as we see many agents in our office and around Austin struggling, leaving the business or taking part-time jobs to get through the slowdown, we are having another great year as Realtors. Here are a few data points on how we’re doing in 2008, then I’ll get to the larger point of this.

– We’ve never “capped” this soon (reached out annual $2M sales split cap, at which we go to a 100% commission split at Keller Williams). We did this in record time in 2008, in less than 3 “slow” months (Aug-Oct).

– We’ve haven’t, for whatever reason, had a November closing in three years, and we’ll close over $1M (3 sales) this November.

– Crossland Team has had Zero Expired or Withdrawn listing for 2008, in a year that will, by year’s end, have seen almost 50% of all Austin MLS listings result in Expired or Withdrawn status instead of Sold. That’s right, in this “lousy market”, we’ve sold every listing we’ve taken (except those still active).

– We’re on track to again be among the Top Keller Williams Teams ( a “team” is two people) in Austin in total volume and closed units this year, down somewhat from last year’s totals, but holding steady in relation to the overall reduced market volume.

So what gives? How is this happening? Is it because of Social Networking such as Twiiter or Facebook, or our Blog?

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View Austin Real Estate Listings from your iPhone

iphone and realtor.comRealtor.com has a nice iPhone specific url that allows you to view real estate listings from your iPhone. I’m not sure what percentage of U.S. listings are fed into Realtor.com, but I would be suprised if it isn’t most of the major metro area MLS listings. And they are all at your finger tips with your iPhone.

Reality Check
OK, so what? Big deal. Who cares? What problem is solved by having access to nearly all of the Realtor listings in the U.S. through an iPhone? Why not just go home and log in from your web browser if you want to surf listings?

Well, I’m with you. I’m not impressed with “gee wiz” technology just for the sake of technology, but I can think of at least two ways in which this technology benefits me personally and professionally.

First, it’s not uncommon to be showing houses to buyers, and they ask about homes we drive by that are not on our list. This happens all the time.

Normally, if it’s not on our showing list, it’s because it didn’t fit the parameters of the search, or I eliminated it for some other reason. But I don’t always know or remember at the moment the question is asked. If there are flyers, we get one and find out the price and specs, but flyer boxes are usually empty, and sometimes the price isn’t printed on the flyer (because the agent wants you to call and ask, so they can convert you to a “buyer lead”.

I can also call the agent number on the sign, but what do you think the chances are that the call will be answered? Not good. Realtors hardly ever answer their phones.

So instead, now all I have to do is enter a quick search and pull the listing up, complete with pictures and basic details. The screen shot above is the home page you’ll see if you visit iphone.realtor.com with your iPhone.

Let’s walk through more screen shots and see if this is cool and useful, or not. Oh, and I’ll get to reason number two of why this isn’t a complete waste of time eventually, but for now, let’s just see what you can do with Realtor.com and an iPhone.

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Austin Real Estate Market – May 2008 Update

The average sales price for houses in Austin increased 5.14% in May from $259,958 in May 2007 to $275,711 May 2008. Sales prices had been flat or falling since Feb 2008, but May has us heading the other way again. We continue to have a large number of “failed sales” listings though, and days on market continues to creep upward. In short, there are a lot of mixed signals in the sales data. Here is a brief summary followed by charts below.

• Number of homes sold is down 24% from 2,630 May 2007 to 2,006 May 2008.
• Average sold prices in Austin were up 5.14% over the same month last year to $275,711.
• Median sold price was up 7.01% over the same month last year to $199,925.
• Avg sold price per square foot is up 4.02% over May 2007 to $124 per sqft.
• Avg days on market is up 11 days (22%) from 50 last year to 61 this May.
• Median days on market is unavailable because our $1M/yr MLS software, MLXChange, won’t produce it this month. I’ll leave it at that before I go off on another “MLXChange Sucks” rant.
• Number of “Not Sold” (exp or withdrawn) is up a whopping 56% over the same month last year.

Austin Real Estate Market Update for May 2008
All Austin / Central TX MLS Areas – Houses Only

Apr 2008
May 2008
May 2007
Yr % Change
# Sold
1826
2006
2630
-23.73%
Avg List
$254,318
$275,711
$259,958
6.06%
Med List
$194,935
$203,037
$189,900
6.92%
Avg Sold
$245,483
$267,231
$254,169
5.14%
Med Sold
$189,000
$199,925
$186,832
7.01%
List/Sold %
96.52%
96.92%
97.77%
-0.87%
Avg SQFT
2117
2155
2132
1.08%
Med SQFT
1924
1941
1928
0.67%
Avg $ SQFT
$116
$124
$119
4.02%
Avg DOM
63
61
50
22.00%
Median DOM
39
*
*
not avail MLS
# Expired
519
509
306
66.34%
# Withdrawn
586
599
473
26.64%
Not Sold
1105
1108
779
42.23%
Not Sold %
38%
36%
23%
55.71%
On the Market (houses) as of June 23, 2008:
12,466 = Active Res Listings in Austin MLS (12,066 last month)
10,335 = Total Single Family Homes listed (9942 last month)
1870 = Condo/Townhome/Loft/Garden Homes listed (2026 last mo.)
97 = Mobile/Manufactured Homes (97 last month)

For the Year-to-Date numbers, the sales prices for Homes in Austin are about even for Jan-May 2008 over Jan-May 2007.

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